![]() ![]() ![]() It will now pull all the users Skype for Business online messages and can be exported.Select Instant messages then Save & run.Note that you can add other desired conditions such as date range. Select Add conditions and check the box for Type.Now enter the username to search for, check the box next to the user and click choose.Permissions can be added from the permissions tab in the Security & Compliance center seen here. Note: To have access to the Content search page to run searches and preview and export search results, an administrator, compliance officer, or eDiscovery manager must be a member of the eDiscovery Manager role group in the Security & Compliance Center. Login with an account with the correct permissions.Open the Office 365 Security & Compliance center located at.Pull a users messages from Skype for Business Online To get this info we will do a content search in the Office 365 Security and Compliance center. There are lots of blogs available on the internet. Skype for Business (SfB) relies on EWS and MAPI to store conversation history in Outlook and the same is shown in the Conversations tab. If that is the case, there is something wrong with the configuration. The messages are stored in Office 365 under the Conversation History folder. If I understand, you are not able to see your old conversations in the Conversations tab. There are times that management will request pulling a users instant messages from Skype for Business Online. ![]()
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